Gavilan Consulting Call (559) 507-2076

Terms of Use

The rules that apply to using this website — written to be read, not to be skipped. They cover the site itself; the work we do for clients is governed by a separate written agreement.

Last updated: 9 August 2026

Agreeing To These Terms

This website, gavilanconsulting.com, is operated by Gavilan Consulting, Inc., trading as Gavilan Consulting. In the rest of this page, "we", "us" and "our" mean that company, and "you" means anyone using the site.

By browsing this site or sending us a message through it, you agree to what is set out below. If you do not agree with something here, the answer is simply not to use the site — you are always welcome to phone us instead on (559) 507-2076.

What This Website Is

This site exists to describe what we do and to give you a way to reach us. It is informational. Nothing on it — not a service page, not a price discussion, not a description of how an agreement works, not an answer on the questions and answers page — is an offer, a quote, an estimate, a proposal, or a contract, and nothing on it can be accepted to form one.

That is not lawyer's throat-clearing. Real IT work is quoted after somebody has actually looked at the environment: how many machines there are, what shape the network is in, what the server is running, what already broke once. A page written for every reader cannot possibly be a commitment to any particular one, and you should not treat it as one.

Services Are Governed By A Separate Written Agreement

When we do work for you, the terms of that work come from the written agreement we sign for it — a service agreement for ongoing managed IT services, or a written scope and quote for one-off work such as a repair, a network installation or a recovery job. That document sets out what is included, what it costs, what we are responsible for and what we are not.

If anything on this website ever appears to conflict with a signed agreement, the signed agreement wins. It is the document that was written about your situation; this site was not.

Accuracy And Availability

We write this site carefully and we keep it current. Even so, we do not warrant that everything on it is complete, accurate or up to date at every moment. Technology moves, our service descriptions get revised, and mistakes occasionally survive proofreading. We may change, correct or remove anything on the site at any time without notice, and we are not obliged to update material that has become out of date.

We also do not promise that the site will always be available. It is hosted on ordinary web infrastructure and can be taken offline by maintenance, hosting problems, network faults or events outside our control. If the site is down and you need us, the phone number above works regardless.

Nothing here is professional advice for your specific situation. General guidance on a web page is a starting point for a conversation, not a substitute for someone looking at your actual systems.

Intellectual Property

Everything on this site — the text, page layouts, structure, design, graphics, icons, and the code behind it — is owned by Gavilan Consulting, Inc. or used with permission, and is protected by copyright and other intellectual property laws.

The Gavilan name and the Gavilan hawk mark — the red hawk above the peak that appears at the top of every page here — are our marks. You may not use them to identify your own business, product or website, or in any way that suggests we endorse, supply or are affiliated with something we are not.

You may, without asking us:

  • Read, print and save pages of this site for your own reference or to discuss our services internally.
  • Link to any page here from your own site, email or document, provided the link is not presented in a misleading way.
  • Quote a short passage, so long as it is clearly attributed to Gavilan Consulting.

Without our written permission, you may not:

  • Republish, sell, rent or sub-license any material from this site.
  • Copy the site's copy, structure or design into another website — including a competitor's.
  • Use the content to train, fine-tune or build a commercial product without saying where it came from.
  • Remove or alter any copyright, credit or ownership notice.

Acceptable Use

Use the site lawfully and sensibly. Specifically, you agree not to:

  • Attempt to gain unauthorized access to the site, its server, or any system or network connected to it.
  • Probe, scan or test the site's security, or work around any of its access, rate-limiting or anti-spam measures.
  • Introduce malware, or anything else designed to damage, disrupt or interfere with the site or its visitors.
  • Overload the site — through automated requests, scraping at volume, or a deliberate attempt to make it unavailable to others.
  • Use the contact form to send advertising, chain messages, sales pitches or bulk unsolicited material of any kind.
  • Submit anything unlawful, abusive, defamatory or deliberately false, or impersonate somebody else when you send it.
  • Harvest email addresses or other information from the site for any purpose.

We may block access to the site from any address that does any of the above, without warning. Keeping systems secure is part of what we do for clients, so we would rather say that plainly than pretend not to notice.

Links To Other Websites

A few pages link to sites we do not run — for example, the Privacy Policy links to Google's own policies, because Google's reCAPTCHA runs on our contact page. Those links are there for your convenience and because it is more honest to send you to the source than to summarize it.

We do not control those sites, we are not responsible for their content, their accuracy, their availability or their privacy practices, and a link is not an endorsement. Once you leave this site, the other site's terms and privacy policy apply, not ours.

No Warranty

This website is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties of any kind relating to the site, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the site will be uninterrupted, error-free, or free of harmful components.

This section is about the website. It is not a disclaimer of the work we do for clients — the warranties that apply to actual services are the ones written into the agreement for those services.

Limitation Of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, business or goodwill, arising out of your use of — or inability to use — this website, even if we have been told such damages are possible.

Some states, including California, do not allow certain limitations or exclusions. Where that is the case, the limitations above apply only as far as the law permits, and nothing here excludes liability that cannot legally be excluded — including liability for fraud.

Sending Us A Message Creates No Client Relationship

Filling in the contact form, emailing us, or leaving a voicemail does not make you a client and does not put us under any obligation to do work for you. It starts a conversation.

A working relationship begins only when both sides have agreed it in writing — a signed service agreement, or an accepted written scope and quote. Until that exists, please do not rely on us having taken on your problem. If something is genuinely down and urgent, phone (559) 507-2076 during office hours rather than waiting on a form submission — a call gets to a person, and a form sits in an inbox until it is read.

Please also do not send passwords, account credentials, card numbers or other sensitive material through the contact form. Tell us what the problem is; we will arrange a safe way to hand over anything sensitive once we are actually working together.

Privacy

What this site collects, why, and how to have it deleted is set out in the Privacy Policy, which forms part of these terms. The short version: no cookies, no analytics, no tracking, and the only thing you send us is what you type into the contact form.

Governing Law

These terms, and any dispute arising out of them or out of your use of this website, are governed by the laws of the State of California, without regard to its conflict of law rules. You agree that any such dispute will be brought in the state or federal courts located in California, and you consent to those courts hearing it.

We operate from California: on-site work happens across California's Central Valley, from Sacramento and Stockton down through Fresno and Clovis to Bakersfield, and remote support reaches the entire United States. Being reachable from anywhere does not mean we have agreed to be sued everywhere, and this site is not directed at people outside the United States.

If Part Of This Is Unenforceable

If a court decides that any part of these terms cannot be enforced, that part is treated as removed and the rest stays in force. If we do not enforce something here straight away, that is not us giving up the right to enforce it later.

Changes To These Terms

We may update this page as the site changes. The current version is always the one published here, and the date at the top tells you when it last changed. Continuing to use the site after a change means you accept the updated terms, so it is worth a glance if that date has moved. We do not keep a public archive of earlier versions — if you need to know what this page said on a particular date, ask and we will tell you.

How To Contact Us

Questions about these terms, about permission to use something from this site, or about the IT services we offer all reach us the same two ways:

More about the company and how we work is on the about page.